Consumers

Consumer and provider expectations have changed as a result of the digital economy. Here are four reasons why payers need to start migrating their businesses in that direction.

As the nation debates the future of our healthcare system, one idea gaining attention is a “Medicare-for-all” single-payer national health insurance plan.

Here’s a look at four changes in the second round of healthcare bill revisions that just weren’t enough to muster up enough votes.

Payers can facilitate action on the part of physicians to appreciate the growing awareness and financial responsibility of their patients and to better use a shared decision-making approach. Here’s three ways how.

A West survey has revealing findings about patient satisfaction.

A survey from telemedicine provider Carena has interesting findings about virtual clinics.

Consider providing cost estimates prior to rendering care to increase collections, patient satisfaction.

Oscar Health, a health-insurance startup, will work with the Cleveland Clinic to offer individual health insurance plans to consumers in northeast Ohio.

Trump’s proposal highlights the administration’s priorities and can give stakeholders insight into future policy change.

The conference raised important points about unregulated growth opportunities and new pharmacy arena players.

National survey and surveys in New York State, Florida, Texas, and New Hampshire point to a need for more actionable price information.

Here are four ways that health plans can improve their internal processes for collecting provider data.

Seven ways health execs can prepare for the future.

Health plans of the future will focus on consumers: designing products, care and services to support improved health.

Some health plans are finding success with a new program that rewards patients for seeking out cheaper care.

: Remembering to engage in healthy behavior can often slip to the bottom of our list of priorities. In a world where we need to be reminded and motivated to be the healthiest version of ourselves, the right nudges at the right time can help us get there.

A new report highlights the highest uninsured rates by state. Is your state among the top 10?

Consumers want more, and it’s time to deliver. Here’s how health insurers can retain current members and attract new ones.

Here are the top 10 states that deliver the best healthcare services, according to personal-finance website WalletHub.

A report from the Alliance of Community Health Plans can help get a better sense of how well drugs help patients compared to other treatment options.

HHS finalized ClinicalTrial.gov rules encourage healthcare improvement and public benefit by increasing transparency and accountability across the industry.

Why today’s models will always be interim ones-andhow the consumerization of healthcare will drive change.

Two fertility experts detail the pros and cons of a fertility benefit plan.

Here are five ways to use big data and predictive analytics to get insights about members and create a personalized member experience.

To generate leads, convert prospects and keep members engaged, health plans must employ a high-touch, multi-channel healthcare marketing strategy which will be much more effective and enroll members who may have not otherwise done so.

AHIP’s president and CEO Marilyn Tavenner discusses the association’s top priorities, challenges, and opportunities.

Surveys conducted by the AACE with support from Sanofi US, identified differences in perceptions among adults living with type 2 diabetes. What healthcare professionals don't know may surprise you.

The Medicare Star Ratings program is one way regulators are trying to improve outcomes while reducing costs, but what is really at stake for health plans, and do consumers even care?

Health plans must find new and meaningful ways to connect with patients of diverse backgrounds.

The first-year results of the ACA’s Risk Adjustment Program are in. Find out how it worked out and what insurers need to do next.