Loren McCaghy, director of consulting, health and consumer engagement and product insight at Accenture, shared the results found from his organization's latest report on how many consumers are switching their healthcare providers and insurance payers. In the interview, he touched on some of the main drivers to consumers leaving and solutions on how payer and provider groups can turn things around.
The number of people living to 100 is growing in the U.S. and around the world. Defying the overall trend of older people having more health issues, they are not major users of healthcare.