To build trust, health insurers need to demonstrate their value to customers. That means offering a convenient, satisfying customer experience. Here’s how.
A new study investigates the impact of interruptions in the emergency room. Here are the disturbing results
How would the FDA proposal to reduce the amount of salt in people’s diets affect healthcare costs? Find out.
In early 2017, Allegheny Health Network began offering same-day specialty appointments. Here are three lessons it learned.
There’s surprising findings in Numerof & Associates’ study about healthcare executives’ population health management objectives.
Here are five ways healthcare organizations can be more proactive about patient payments.
A new study has exciting findings about costs and hospital admissions for Medicare and Medicaid beneficiaries participating in certain food delivery programs.
Hospitals who have deployed a smartphone-based communications platform, surveyed by Spyglass Consulting Group identified five forward-looking opportunities to expand their existing deployments.
Here are five strategies managed care organizations and healthcare providers can use to support chronic patients and improve the efficiency and effectiveness of chronic care.
CEO of a Pennsylvania-based oncology group shares how participating in a new value-based model is changing the care approach.